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Read more February 19, 2002 American Customer Satisfaction Index Releases Report on Retail, Finance and E-Commerce
Read more May 20, 2002 American Customer Satisfaction Index Releases 1st Quarter Report
Read more August 19, 2002 American Customer Satisfaction Index 2nd Quarter Report
Read more November 18, 2002 Customer Satisfaction Is Up, Despite Low Consumer Confidence
Read more December 16, 2002 American Customer Satisfaction Index: Satisfaction with Government Drops Slightly
Read more February 18, 2003 Customer Satisfaction Is Down a Bit, but Consumer Spending Should Improve
Read more May 21, 2003 Customer Satisfaction Rebounds Sharply, in Spite of Slow Economy
Read more November 19, 2003 Customer Satisfaction Gains Not Enough to Sustain Recent Spending Growth
Read more December 15, 2003 Index Says Citizens Have Low Expectations of Government, but Find A lot to Like
Read more February 18, 2004 US Customer Satisfaction Highest Since 1995, Fueling Consumer Demand
Read more June 4, 2004 Latest Increase in ACSI Bodes Well for the Economy
Read more August 24, 2004 Consumers Reluctant to Spend Even Though Their Satisfaction Remains High
Read more November 16, 2004 High Anxiety: Consumers Turn to Chocolate and Cigarettes
Read more February 15, 2005 Customer Satisfaction Plunges; Biggest Decline Since 1997 may Spell Trouble for the EconomyThis press release is available in PDF format.
Read more May 17, 2005 Customer Satisfaction Plummets; Continuing Decline May Signal A Further Economic Slowdown
Read more August 16, 2005 Six-Month Decline Halted in ACSI
Read more November 15, 2005 Slight Up-Tick in Customer Satisfaction May Not Be Enough to Boost Spending Growth
Read more December 15, 2005 Customer Satisfaction with Federal Government Dips Slightly, According to Latest American Satisfaction Index
Read more February 21, 2006 Customer Satisfactions Continued Rebound Bodes Well for Uncertain Economy
Read more August 15, 2006 ACSI: Consumer Spending May Rise Next Quarter
Read more ACSI: Consumer Spending May Rise Next Quarter
Read more November 16, 2006 Customer Satisfaction and Consumer Spending Steady, According to ACSI
Read more February 20, 2007 Consumer Spending Growth Likely to Remain Strong as Customer Satisfaction Hits All-Time High
Read more May 15, 2007 Customer Satisfaction Growth Slows, Many Companies Struggle to Keep Up
Read more August 14, 2007 ACSI: Flat Customer Satisfaction Suggests Continued Weak Consumer Spending
Read more November 13, 2007 Customer Satisfaction Takes First Dip in Two Years, May Weaken Consumer Spending Growth, According to ACSI
Read more December 17, 2007 Citizen Satisfaction with Federal Government Lags Private Sector, e-Gov Still a Bright Spot in Federal Services According to ACSI
Read more February 19, 2008 Customer Satisfaction Drops Again and Consumer Spending Likely to Weaken Further, According to ACSI
Read more May 1, 2008 Credit Union Announcement Industry Benchmark
Read more May 7, 2008 Customer Satisfaction Halts Slide, Glimmer of Hope for the Economy
Read more August 19, 2008 ACSI: Apple, Google Surge in Customer Satisfaction, American Automakers Fall Further Behind Foreign Competition
Read more November 18, 2008 ACSI: Only Small Dip in Customer Satisfaction Though Economic Problems Abound
Read more December 16, 2008 Citizen Satisfaction with Federal Government Improves, Correlation between User Satisfaction and Trust in Government, According to ACSI
Read more February 17, 2009 Customer Satisfaction Improves; Critical to Economic Recovery According to ACSI
Read more May 19, 2009 ACSI: Customer Satisfaction Rises Again, Now Joined by Other Economic Indicators
Read more August 18, 2009 Detroit Responds – Customer Satisfaction Surges to Match Asian Competitors
Read more January 26, 2010 Citizen Satisfaction Declines Slightly, While Overall Trust in Government Improves, According to ACSI
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Read more February 16, 2010 Customer Satisfaction Resilient—Essential for Econonmic Recovery According to ACSI
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Read more May 21, 2013 Press Release National ACSI Q1 2013
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Read more July 31, 2013 Press Release Smartphone Brands 2013
Read more August 27, 2013 Press Release National ACSI Q2 2013
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Read more October 1, 2013 Press Release Hotel Brands 2013
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Read more December 10, 2013 Press Release December 2013 and National ACSI Q3 2013
Read more January 28, 2014 Press Release Federal Government 2013
Read more February 19, 2014 Press Release February 2014
Read more March 25, 2014 Press Release ACSI Website Satisfaction Index 2014
Read more April 4, 2014 Press Release National ACSI Q4 2013
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