Gas Stations
Strategic insights to help your business make data-driven decisions
Transform the voice of the customer into predictive insights for informed strategies.
GAS STATIONS
Compared with other categories of retail, the utility a buyer gets from gasoline is largely dependent on price. When it comes to improving customer satisfaction, gas stations face a unique challenge that ACSI understands. Apply the science of ACSI to transform the voice of the customer into predictive insights for intelligent decision-making.
At a glance:
Gas Stations
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Inaugural year:
1994
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Updated:
annually
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Most recent data:
2026
Gas Stations
Satisfaction Benchmarks by Industry
| Benchmarks | 2025 | 2026 | % Change |
|---|---|---|---|
| Gas Stations | 75 | 75 | 0% |
2026 results based on data collected January – December 2025.