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The American Customer Satisfaction Index’s news and resources provide the most up-to-date information about ACSI results, including expert analysis of trends and customer satisfaction benchmarking for individual companies and industries, as well as implications of changes in customer satisfaction at the national level for the U.S. economy.

ACSI Press Releases


ACSI Press Releases

Press Release Telecommunications, Cell Phone, and Smartwatch Study 2026


May 19, 2026


ACSI Press Releases

Press Release National ACSI Q1 2026


May 12, 2026


ACSI Press Releases

Press Release Travel Study 2026


April 21, 2026


ACSI Press Releases

Press Release AI Platforms Study 2026


April 16, 2026


ACSI Press Releases

Press Release Energy Utilities Study 2026


March 24, 2026


ACSI Press Releases

Press Release Finance Study 2026


February 24, 2026


Explore All ACSI Press Releases

ACSI Insights


ACSI Blogs

The Battle for the Summer Road Trip Customer Is Heating Up


June 5, 2026


ACSI Blogs

Telecommunications Customers Reprice their Expectations


May 26, 2026


ACSI Blogs

Respite Care at a Crossroads: Why Experience, Stability, and Trust Are Now Strategic Imperatives


May 20, 2026


ACSI Blogs

Pent-Up Defection Is Building. Innovation Offers a Way Out.


May 14, 2026


ACSI Blogs

Spirit Airlines’ Shutdown and the Value of Customer Satisfaction to Strategic Resilience


May 6, 2026


ACSI Blogs

Friction to Function: Operational Efficiency Drives Higher Satisfaction for Business Travelers


April 28, 2026


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ACSI In The News

Young woman walking and using a smart phone on a city street.

ACSI Data Says This Android Phone Brand Has The Highest Customer Satisfaction


June 1, 2026

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SlashGear »

Vacuum cleaner on wooden floor. Top view. Cleaning concept.

The Most Reliable Vacuum Brands Are Not What You’d Expect


June 1, 2026

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The Hearty Soul »

Supermarkets-hold-the-line-on-customer-satisfaction

Every major grocery chain in America, ranked by customers


June 1, 2026

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MSN »

Report-Samsung-phone-is-again-Americas-favorite-but-company-lost-some-love

Samsung Beats Apple in AI Smartphone Satisfaction for 2026


June 1, 2026

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MemeBurn »

acsi-wireless-phone-industry

For the first time since the iPhone 11, Apple smartphones are no longer at the top of buyers’ lists


June 1, 2026

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TechBullion »

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Honoring service, supporting families: VRCN partners unite for Memorial Day


May 28, 2026

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VA News »

Worst-Airline-in-the-World--Two-American-airlines-make-the-list-

American Airlines Jumps Into Race To Offer Starlink Inflight Wi-Fi


May 28, 2026

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Forbes »

ill-Open-Positions-and-Free-Field-Managers-with-Automated-Hiring

Samsung Retakes Sole Top Spot in US Satisfaction


May 27, 2026

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Business Korea »


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