Reports

Customer Satisfaction Reports

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ACSI® Telecommunications, Cell Phone, and Smartwatch Study 2026

ACSI® Travel Study 2026

ACSI® AI Platforms Study 2026

ACSI® Energy Utilities Study 2026

February 24, 2026

ACSI® Finance Study 2026

January 27, 2026

ACSI® Retail and Consumer Shipping Study 2026

November 18, 2025

ACSI® Federal Government Study 2025

October 28, 2025

ACSI® Insurance and Mortgage Lenders Study 2025

October 7, 2025

ACSI® Convenience Store Study 2025

September 9, 2025

ACSI® Home Appliance and Electronics Study 2025

August 19, 2025

ACSI® Automobile Study 2025

ACSI® Entertainment Study 2025

ACSI® Restaurant and Food Delivery Study 2025

ACSI® Telecommunications, Cell Phone, and Smartwatch Study 2025

ACSI® Travel Study 2025

ACSI® Energy Utilities Study 2025

February 25, 2025

ACSI® Finance Study 2025

January 28, 2025

ACSI® Retail and Consumer Shipping Study 2025

November 12, 2024

ACSI® Federal Government Study 2024

October 15, 2024

ACSI® Insurance and Mortgage Lenders Study 2024

October 1, 2024

ACSI® Convenience Store Study 2024

September 17, 2024

ACSI® Household Appliance and Electronics Study 2024

August 20, 2024

ACSI® Automobile Study 2024

ACSI® Search and Social Media Study 2024

ACSI® Restaurant and Food Delivery Study 2024

ACSI® Telecommunications Study 2024

ACSI® Wireless Phone Service and Cell Phone Study 2023-2024

ACSI® Travel Study 2023-2024

ACSI® Energy Utilities Study 2023-2024

February 20, 2024

ACSI® Finance Study 2023-2024

January 30, 2024

ACSI® Retail and Consumer Shipping Study 2023-2024

December 12, 2023

ACSI® Nondurable Products Study 2022-2023

November 14, 2023

ACSI® Federal Government Report 2023

October 17, 2023

ACSI® Insurance and Health Care Study 2022-2023

September 19, 2023

ACSI® Household Appliance and Electronics Study 2022-2023

August 22, 2023

ACSI® Automobile Study 2022-2023

ACSI® Search and Social Media Study 2022-2023

ACSI Restaurant Study 2022-2023

ACSI Telecommunications Study 2022-2023

ACSI Wireless Phone Service and Cell Phone Study 2022-2023

Travel Study 2022-2023

ACSI Energy Utilities Study 2022-2023

February 21, 2023

ACSI Retail and Consumer Shipping Study 2022-2023

January 31, 2023

Federal Government Report 2022

December 13, 2022

Nondurable Products Study 2021-2022

November 15, 2022

Finance Study 2021-2022

November 1, 2022

Insurance and Health Care Study 2021-2022

September 20, 2022

Household Appliance and Electronics Study 2021-2022

August 23, 2022

Automobile Study 2021-2022

E-Business Study 2021-2022

Restaurant Study 2021-2022

ACSI Telecommunications Study 2021-2022

Wireless Phone Service and Cell Phone Study 2021-2022

Travel Study 2021-2022

Energy Utilities Study 2021-2022

Retail and Consumer Shipping Study 2021-2022

January 25, 2022

ACSI Federal Government Report 2021

December 14, 2021

ACSI Nondurable Products Study 2020-2021

November 16, 2021

ACSI Finance Study 2020-2021

October 19, 2021

ACSI Insurance and Health Care Study 2020-2021

September 21, 2021

ACSI Household Appliance and Electronics Study 2020-2021

August 24, 2021

ACSI Automobile Study 2020-2021

ACSI E-Business Study 2020-2021

ACSI Restaurant Study 2020-2021

ACSI Telecommunications Study 2020-2021

ACSI Wireless Phone Service and Cell Phone Study 2020-2021

ACSI Travel Report 2020-2021

ACSI Energy Utilities Report 2020-2021

ACSI Retail and Consumer Shipping Report 2020-2021

February 9, 2021

ACSI Federal Government Report 2020

January 26, 2021

ACSI Nondurable Products Report 2019-2020

December 16, 2020

ACSI Special COVID-19 Travel Report 2020

November 18, 2020

ACSI Finance, Insurance, and Health Care Report 2019-2020

October 27, 2020

ACSI Special COVID-19 Restaurant Study 2020

October 20, 2020

ACSI Special COVID-19 Retail Study 2020

September 22, 2020

ACSI Household Appliance and Electronics Report 2019-2020

August 25, 2020

ACSI Automobile Report 2019-2020

ACSI E-Business Report 2019-2020

ACSI Restaurant Report 2019-2020

ACSI Telecommunications Report 2019-2020

ACSI Wireless Service and Cellular Telephone Report 2019-2020

ACSI Energy Utilities Report 2019-2020

February 25, 2020

ACSI Retail and Consumer Shipping Report 2019-2020

January 28, 2020

ACSI Federal Government Report 2019