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Retail
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Travel
U.S. Overall Customer Satisfaction
Key ACSI Findings
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Download Reports
Solutions
ACSI® Benchmarking
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ACSI® Insight
International Licensing
News & Insights
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In the News
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The ACSI® Difference
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August 31, 2025
The Great Customer Patience Crisis: Why “Satisfactory” Service Is No Longer Enough
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