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Consumer Shipping and Mail
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Government
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Restaurants
Retail
AI, Interactive Media & Subscription Entertainment
Telecommunications
Travel
U.S. Overall Customer Satisfaction
Key ACSI Findings
Top 10 ACSI Scores by Company
Reports
Download Reports
Solutions
ACSI® Benchmarking
ACSI® Logo Licensing
ACSI® Insight
International Licensing
News & Insights
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In the News
Audio Visual
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The ACSI® Difference
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May 15, 2026
Retailers can’t afford complacency as consumer strain tests loyalty
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