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Consumer Shipping and Mail
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Government
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Retail
AI, Interactive Media & Subscription Entertainment
Telecommunications
Travel
U.S. Overall Customer Satisfaction
Key ACSI Findings
Top 10 ACSI Scores by Company
Reports
Download Reports
Solutions
ACSI® Benchmarking
ACSI® Logo Licensing
ACSI® Insight
International Licensing
News & Insights
Press Releases
In the News
Audio Visual
Blogs
The ACSI® Difference
ACSI as a Financial Indicator
Building the Cross Industry Index
The Science of Customer Satisfaction
Unique Benchmarking Capability
Company
Why ACSI
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May 21, 2026
Apple’s customer satisfaction drops from top slot for the first time since the iPhone 11
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