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By Industry
Consumer Shipping and Mail
Energy Utilities
Finance and Insurance
Government
Health Care
Manufacturing
Restaurants
Retail
AI, Interactive Media & Subscription Entertainment
Telecommunications
Travel
U.S. Overall Customer Satisfaction
Key ACSI Findings
Top 10 ACSI Scores by Company
Reports
Download Reports
Solutions
ACSI® Benchmarking
ACSI® Logo Licensing
ACSI® Insight
International Licensing
News & Insights
Press Releases
In the News
Audio Visual
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The ACSI® Difference
ACSI as a Financial Indicator
Building the Cross Industry Index
The Science of Customer Satisfaction
Unique Benchmarking Capability
Company
Why ACSI
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August 10, 2026
CMOs are shrinking marketing’s role to survive short-term pressure, the 2026 data shows
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