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Torque News | August 20, 2024

Subaru Catches Toyota For Top Customer Satisfaction Supremacy

Chain Store Age | May 12, 2026

ACSI: Customer satisfaction dips 0.3% in Q1

Press Release National ACSI Q1 2026

People | May 11, 2026

Buc-ee’s to Expand to 6 New States: Find Out Where the Chain Is Headed

Yardbarker | May 8, 2026

NFL Forces 49ers To Play on Two Continents While Jaguars Surrender Two More Home Games To London

Miami Herald | May 7, 2026

We mocked Spirit’s no-frills misery, then watched an affordable travel option die | Opinion

MSN | May 6, 2026

15 major online retailers, ranked by real customers

Spirit Airlines’ Shutdown and the Value of Customer Satisfaction to Strategic Resilience

The Boston Globe | May 4, 2026

Fuel prices didn’t kill Spirit Airlines. Poor management did.

The Travel | May 2, 2026

“Stay Tuned”: American Airlines Hints At Bringing Back Major Perk That United And Delta Already Offer

Forbes | May 1, 2026

American Airlines Customers Now Test Happy. This Rising Exec Helped

Coverage Live: NBC Chicago

Money Talks News | April 30, 2026

This Is America’s Favorite Big-Box Store (and It’s Not Walmart or Target)

Newsweek | April 29, 2026

American Airlines Knew It Needed To Change, so It Did

Ookla | April 28, 2026

In Search of the World’s Fastest In-Flight Wi-Fi

New rankings knock Southwest from top spot in US airline satisfaction

Friction to Function: Operational Efficiency Drives Higher Satisfaction for Business Travelers

Slash Gear | April 27, 2026

Not ChatGPT, Not Claude: This AI Platform Ranks Highest for Customer Satisfaction in 2026

Money Talks News |

Southwest Was Just Dethroned As America’s Favorite Airline

7 Things Trader Joe’s Does Better Than Whole Foods Every Single Time

Slash Gear | April 26, 2026

Who Owns Sheetz Gas Stations?

This Airline Just Ranked Number One in Customer Satisfaction—And It’s for a Surprising Reason

ARTVOICE | April 25, 2026

Delta Just Replaced Southwest As The Best Airline In America And Here Is The Full List

BGR | April 24, 2026

Not Google Or Verizon: This Fiber Internet Provider Ranks The Highest For Customer Satisfaction

USA Today | April 23, 2026

Airline satisfaction rises, but this one major carrier slipped

View from the Wing |

Data Shows American Airlines Is Finally Improving — Earnings Show What They Still Need To Fix

Not LG, Not Bosch: This Brand’s Ovens Rank Highest For Customer Satisfaction

Forbes | April 22, 2026

American Airlines Makes Surprise Gains With Customers, Survey Says

Target drops viral influencer brand under $40 to attract customers

Asian Hospitality |

Report: Travel demand stabilizing

Hotel News Resource |

Customer Satisfaction Rises Across Travel Sectors in ACSI 2026 Study

Auto Rental News |

Traveler Customer Satisfaction Up This Year Data Study Shows

Hotel Management | April 21, 2026

ACSI: Travel industries’ guest satisfaction rises again

Not Shark, Not Dyson: This Vacuum Brand Ranks the Highest for Customer Satisfaction

the Arizona Republic |

Of the best hotels in the US, according to travelers, one isn’t a hotel

The Arizona Republic |

Phoenix Sky Harbor has new best airline for 2026. How carriers ranked

Press Release Travel Study 2026

ACSI® Travel Study 2026

The Explainer | April 20, 2026

What are the perks of banking with a credit union?

Yahoo! Finance | April 19, 2026

This European Aldi Feature Trumps Anything In US Stores

Slash Gear | April 18, 2026

Not Samsung, Not Whirlpool: This Washer Brand Ranks the Highest for Customer Satisfaction

Home Improvement |

Not Ace, Not Tractor Supply: ACSI Ranked These Specialty Retailers Highest For Customer Satisfaction

This Ride-Share Company Is Ranked The Highest In Terms Of Customer Satisfaction, According To A Study

America’s 5 favorite appliance brands for the kitchen, laundry and beyond

24/7 Wall Street | April 17, 2026

Gemini Tops Co-Pilot and ChatGPT In Large Survey

Survey Finds AI Less Trusted Than Social Media and Airlines, With Grok Ranking Lowest

AI Trusted Less Than Social Media and Airlines, With Grok Placing Last, Survey Says

Constellation Research | April 16, 2026

AI platform ACSI scores lag airlines, social media and mortgage brokers

Most of you are rejecting AI. The data shows you’re running out of time

ACSI® AI Platforms Study 2026

Press Release AI Platforms Study 2026

MSN | April 15, 2026

Consumer Reports: Top 10 grocery brands of 2026 – see which made the cut

Houston Public Media | April 13, 2026

CenterPoint Energy’s customer satisfaction rating increases, according to independent survey

This Over-the-Range Microwave Brand Has Higher Customer Satisfaction Than LG

CU Today | April 12, 2026

ACSI 2026: Banks’ Satisfaction Lead Over CUs Is Starting To Look Permanent

ACSI® Blog | April 9, 2026

Measuring What Matters: Why ACSI Should Be the Standard for Federal Customer Experience Measurement

The Street | April 8, 2026

Target quietly launches cult-favorite brand to lure back customers

Can Fewer Surveys Provide Better Customer Insights?

Daily Mail | April 7, 2026

Beloved grocery chain to open new stores across 12 states… is YOUR neighborhood on the list?

Every major fast-food chain, ranked by customer satisfaction—and McDonald’s is at the bottom of the list

The PC Brand With The Highest Customer Satisfaction Rating Isn’t Apple

Travel and Tour World | April 6, 2026

Southwest Airlines Joins JetBlue, Alaska, Frontier, American, Delta, United and More US Airlines Surging Fast as Airline Rankings Shifting Rapidly, New Update is Here

Forbes | April 5, 2026

The Problem Isn’t Your Customer Experience—It’s Retention

This US Airline Ranked The Highest In 2025 In Terms Of Customer Satisfaction

Slash Gear | April 3, 2026

Not LG, Not Samsung: This Refrigerator Brand Ranks the Highest for Customer Satisfaction

The Tennessean | April 2, 2026

Kroger, Publix, Trader Joe’s. Which is best? See new US survey ranking

Trader Joe’s quietly reveals plans as demand grows

Money Lion | March 31, 2026

5 Best Spring Items To Buy at Trader Joe’s Before They Sell Out

Have Human Connections Become More Critical to C-Store Loyalty?

Steps Leaders Can Take to Center People

The Future of CX: Insights at the Speed of Conversation

Wired | March 28, 2026

The Best Samsung Phones

ROI-NJ | March 27, 2026

Utility satisfaction slips as costs rise, according to ACSI data

Business Insider | March 25, 2026

America’s booming annoyance economy

Target rolls out two major changes to prove its value to customers

Chowhound | March 24, 2026

The Wholesome Thing Costco’s CEO Still Does For Members

North American Clean Energy |

Customer Satisfaction with Energy Utilities Dips Slightly as Cooperatives Improve and Customer Expectations Rise, ACSI Data Show

Smart TV brands ranked by customer satisfaction to help buyers avoid regret

Chick-fil-A is making a $50 million move in key market

This Smart TV Brand Is Ranked The Highest In Terms Of Customer Satisfaction

ACSI® Energy Utilities Study 2026

Press Release Energy Utilities Study 2026

Slash Gear | March 22, 2026

This Is Considered the Top Smart Watch Brand In Terms of Customer Satisfaction

Forbes | March 19, 2026

In Business, Why Creating Value Wins

Energy Efficiency in a High Demand Era: Why It Matters Now

Motor Biscuit | March 17, 2026

This One Car Make Beat All Luxury Rivals in Telling Satisfaction Survey

Does Customer Satisfaction Matter in Monopolies like Energy Utilities?

Retail Brew | March 16, 2026

Trader Joe’s tops supermarket customer satisfaction list

Slash Gear | March 15, 2026

This Is Considered the Best Auto Parts Retailer by Customer Satisfaction

The Luxury Car Brand With the Highest Customer Satisfaction Score Isn’t Mercedes-Benz

ACSI® Blog | March 12, 2026

What Can ACSI® Retail Data Tell Us About “Kids These Days”?

Go Banking Rates | March 11, 2026

5 Trader Joe’s Comfort Foods Retirees Swear By in Winter

ACSI® Blog | March 10, 2026

The Advantage Credit Unions Lost—and What Comes Next

Slash Gear | March 8, 2026

This Is Considered The Best Major Car Brand In Terms Of Customer Satisfaction

The Street | March 6, 2026

Chick-fil-A reveals seven new menu items for Spring 2026

The Oregonian | March 3, 2026

Walmart isn’t the cheapest grocery store, new report finds. See which store is

Supermarket News |

Publix takes aim at Kroger while hitting most targets in Q4

Every Return Tells a Story Retailers Should Be Reading

CNET | February 27, 2026

The FCC Just Approved Charter’s $34.5B Cox Purchase. Here’s What It Means for 37M Customers

AOL | February 26, 2026

Sheetz Vs Wawa: Which Chain Has The Best Made-To-Order Food?

Are Current Staffing Levels Harming Customer Service and Store Standards?

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