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Torque News | August 20, 2024

Subaru Catches Toyota For Top Customer Satisfaction Supremacy

Fast Casual | August 11, 2026

Jersey Mike’s tops Chick-fil-A in customer satisfaction rankings

Press Release National ACSI Q2 2026

Why AI Phones Are Becoming The New Battleground For Samsung, Apple And Google

Market Scale | August 10, 2026

CMOs are shrinking marketing’s role to survive short-term pressure, the 2026 data shows

The Washington Post |

Opinion | Jersey Mike IPO shows private equity working

57-year-old burger chain closed 28 restaurants, 100s more coming

Not your imagination: from backpacks to food, consumer goods are getting worse

QSR Magazine | August 7, 2026

Burger King is Beating its Category—By A Lot

The Street | August 6, 2026

T-Mobile changes how customers can finance phone upgrades

A Fountain Drink as a Brand Signature: Beverage Customization Is Reshaping the QSR Experience

ACSI® Blogs | August 4, 2026

The Subscription TV Bundle Isn’t Dead, But Its Value Proposition Is on Trial

Mass Market Retailers | August 3, 2026

Meijer rolls out six-week discount push on more than 1,000 grocery staples

QSR Magazine | July 31, 2026

Jersey Mike’s Raises $1 Billion, but Shares Fall in Public Debut

Orlando Business Journal |

BAGGING MARKET SHARE: Grocers battle for Central Florida shoppers as consumer habits evolve

Switch Up Your Jersey Mike’s Italian Sub With These 3 Tasty Ordering Tips

Jersey Mike’s stock is priced in highly anticipated IPO: Will retail traders have an appetite for it?

Jersey Mike’s Goes Public at $23, but Blackstone Keeps Control of Your Vote

Newsbreak | July 29, 2026

Popular fried chicken chain sees sharp drop in customer satisfaction as rivals pull ahead

ACSI® Blog | July 28, 2026

What Golf Teaches Sportsbooks About Trust

Travelers Today | July 27, 2026

Jersey Mike’s Beats Chick-fil-A as America’s Most Satisfying Fast Food Chain

Major Satisfaction Survey Finds Automakers Could Learn Something From Vacuum Cleaners

Investing.com |

American Airlines Q2 2026 slides: record revenue, fuel costs weigh

Toyota Leads In Satisfaction, Luxury Brands Lose Their Edge

Inc. | July 24, 2026

Wawa’s Viral Tote Sold Out Online. Here’s Where You Can Still Get One.

ACSI® Blog | July 23, 2026

Rethinking Airline Loyalty in an Era of Experiential Convergence

Auto Connected Car News |

Toyota & Honda Offer Most Satisfaction

Big Owner Satisfaction Survey Suggests Big Problems For These Luxury Brands

Fast Company | July 22, 2026

Jersey Mike’s IPO: Stock listing date and pricing near for popular sub sandwich chain as road show begins

Dealership Guy |

Toyota Tops ACSI as Luxury Brands Lose Customer Satisfaction Edge

Ford Authority | July 21, 2026

Ford Customer Satisfaction Unchanged From 2025 Amid Major Declines

Jersey Mike’s Targets Nearly $8 Billion Valuation in IPO

The Best Major Car Brand in Terms of Customer Satisfaction, According to ACSI Ratings

Not Audi, Not BMW: ACSI Ranked This the Highest-Rated Luxury Car Brand for Customer Satisfaction

2026 American Customer Satisfaction Index: Toyota Leads While GM, Tesla, and Lexus Slip

Press Release Automobile Study 2026

ACSI® Automobile Study 2026

Jersey Mike’s tops Chick-fil-A – but the rankings tell a bigger story

MySA | July 20, 2026

Welcome to Chili’s: The secret sauce behind Texas chain’s US resurgence

11 Restaurant Chains Customers Say Are Still Worth the Money: Which One Delivers the Best Value?

Forbes | July 17, 2026

Why Customer Care Is More Of A Growth Engine Than A Cost Center

ACSI® Blog | July 16, 2026

From Detroit Steel to the Silver Arrows: ACSI, Formula 1, and the Race for Automotive Quality

Tasting Table |

Jersey Mike’s Employees Wish You’d Stop Doing These 10 Things

McDonald’s builds its new menu around a flavor it never sold

ACSI® Blog | July 14, 2026

Why Reliable Consumer Ratings Matter More Than Ever

Telecom Lead | July 13, 2026

Best ISPs in the U.S. 2026: Top Internet Providers, Fiber Broadband Deals, Prices and Multi-Gigabit Offers

Customer Think |

The True Cost of Cheap CX: Why the Lowest Price May Be the Riskiest Strategy in an AI‑Driven Market

Supermarket News | July 10, 2026

Trader Joe’s has plans for 9 new stores

ACSI® Blog | July 9, 2026

Restaurant Satisfaction Is No Longer About Food Alone

Jersey Mike’s the new fast‑food king? How it topped Chick‑fil‑A

The Food Institute | July 8, 2026

Fresh Ingredients Propel Jersey Mike’s to Top of Customer Satisfaction List

TipHero | July 7, 2026

America Has A New Favorite Fast-Food Chain After 11 Years

McDonald’s is quietly testing 10 new chicken items

Jersey Mike’s makes its IPO official

ACSI® Blog | July 2, 2026

250 Years of Independence, 32 Years of Insight: How ACSI Measures the American Experience

The Cool Down |

US consumers push to ban dynamic pricing as record profits, thin options fuel outrage

This sub shop just overtook Chick-fil-A as America’s top-rated fast-food chain

Meating Place | June 30, 2026

Sub Optimal: Sandwich Chain Unseats Chick-fil-A atop QSR Rankings

L'Express Franchise |

Jersey Mike’s Dethrones Chick-fil-A as America’s Top QSR in 2026 ACSI Survey

Franchise Wire |

Jersey Mike’s Tops Chick-fil-A in QSR Rankings

Permanent Deal Season Is Changing What Customers Care About

Foodservice Equipment & Supplies |

The Restaurant Industry’s K-Shaped Reality: Big Chains Pull Ahead

The Street | June 29, 2026

Spirit Airlines’ bankruptcy liquidation is bad for your wallet

Food Republic |

Costco Vs Trader Joe’s: Which Fan-Favorite Chain Wins In The Customer Service Department?

Streamline | June 26, 2026

The 2026 American Customer Satisfaction Index Ranks the Top Fast-Food Chains Disrupting the Market

Perishable News |

Jersey Mike’s Wins Top-Rated Quick-Service Restaurant Honors

ACSI® Blog | June 25, 2026

Policy Evolution on the Ground, Operational Excellence in the Sky

The Top Fast-Food Chain In America, According To The American Customer Satisfaction Index

The Guardian | June 24, 2026

Record profits, terrible service: something’s got to give for US consumers

After a decade, Chick-fil-A is no longer the top fast food chain in US

The Dallas Express |

First Time In 11 Years: America’s Favorite Fast-Food Chain Is No Longer Chick-fil-A

Franchise.com |

Jersey Mike’s Officially Dethrones Chick-fil-A as America’s Favorite QSR

Restaurant Dive |

Full-service restaurants are winning the customer satisfaction battle

Modern Restaurant Management | June 23, 2026

Operators Need to Focus on the Fundamentals

The 10 best fast-food chains in America in 2026

There’s a new No. 1 fast food restaurant as Chick-fil-A is dethroned

For 11 Years Chick-fil-A Ruled the Roost In Customer Satisfaction. Jersey Mike’s Just Dethroned It.

An Operational Foundation A Sub Above: How Jersey Mike’s Turned Execution Into Satisfaction

Delish | June 22, 2026

Jersey Mike’s is the new king of QSR satisfaction

Jersey Mike’s Is Officially The New Fast Food Satisfaction Champ

Spirit Airlines lands buyout offer after shutdown, may fly again

Business Insider |

KFC’s design chief says brands are too obsessed with Gen Z

Click Orlando |

Buc-ee’s is not the most satisfying convenience store in Florida, study says

KSL-TV News Utah |

Chick-Fil-A overthrown as America’s favorite fast food restaurant

NJ chain dethrones Chick-Fil-A as the best fast food in the country

Jersey Mike’s Dethrones Chick-fil-A In Latest American Customer Satisfaction Index

Jersey Mike’s Tops ACSI Restaurant Survey As Consumers Seek Value.

Chick-Fil-A Has Officially Been Dethroned As America’s Top-Rated Fast Food Chain

Restaurant Business |

Jersey Mike’s overtakes Chick-fil-A in one key area

Tasting Table |

America’s Top 2 Full-Service Restaurant Chains Are These Beloved Steakhouses (Sorry, Olive Garden)

Tasting Table |

This Sandwich Chain Just Overthrew Chick-Fil-A As America’s Top-Rated Fast Food In 2026

After 11 Dominant Years, Chick-fil-A Finally Came in Second. Here’s the Strategy That Beat It. There’s an especially good lesson to learn.

Reader's Digest |

Move Over, Chick-fil-A—There’s a New Fast-Food Favorite in Town

Chick-fil-A Was Just Dethroned as America’s Favorite Fast Food Chain for the First Time in 11 Years—Here’s the Restaurant That Won

Popular sandwich chain ends Chick-fil-A’s 11-year run atop fast-food rankings

Fox 2 Detroit | June 18, 2026

Jersey Mike’s dethrones Chick-fil-A as America’s favorite fast-food chain in new ranking

Jersey Mikes tops the 2026 American Customer Satisfaction Index

As Pizza Hut struggles, its parent company decides to offload it

Chick-fil-A loses top spot in fast-food survey. This spot is new No. 1

Cincinati.com |

US has a new top fast food chain and it’s not Chick-fil-A

This popular sandwich chain is the top fast food restaurant in America—beating out Chick-fil-A’s beloved chicken

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