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Torque News | August 20, 2024

Subaru Catches Toyota For Top Customer Satisfaction Supremacy

Streamline | June 26, 2026

The 2026 American Customer Satisfaction Index Ranks the Top Fast-Food Chains Disrupting the Market

Perishable News |

Jersey Mike’s Wins Top-Rated Quick-Service Restaurant Honors

ACSI® Blog | June 25, 2026

Policy Evolution on the Ground, Operational Excellence in the Sky

The Top Fast-Food Chain In America, According To The American Customer Satisfaction Index

The Guardian | June 24, 2026

Record profits, terrible service: something’s got to give for US consumers

After a decade, Chick-fil-A is no longer the top fast food chain in US

The Dallas Express |

First Time In 11 Years: America’s Favorite Fast-Food Chain Is No Longer Chick-fil-A

Franchise.com |

Jersey Mike’s Officially Dethrones Chick-fil-A as America’s Favorite QSR

Restaurant Dive |

Full-service restaurants are winning the customer satisfaction battle

Modern Restaurant Management | June 23, 2026

Operators Need to Focus on the Fundamentals

The 10 best fast-food chains in America in 2026

There’s a new No. 1 fast food restaurant as Chick-fil-A is dethroned

For 11 Years Chick-fil-A Ruled the Roost In Customer Satisfaction. Jersey Mike’s Just Dethroned It.

An Operational Foundation A Sub Above: How Jersey Mike’s Turned Execution Into Satisfaction

Delish | June 22, 2026

Jersey Mike’s is the new king of QSR satisfaction

Jersey Mike’s Is Officially The New Fast Food Satisfaction Champ

Spirit Airlines lands buyout offer after shutdown, may fly again

Business Insider |

KFC’s design chief says brands are too obsessed with Gen Z

Click Orlando |

Buc-ee’s is not the most satisfying convenience store in Florida, study says

KSL-TV News Utah |

Chick-Fil-A overthrown as America’s favorite fast food restaurant

NJ chain dethrones Chick-Fil-A as the best fast food in the country

Jersey Mike’s Dethrones Chick-fil-A In Latest American Customer Satisfaction Index

Jersey Mike’s Tops ACSI Restaurant Survey As Consumers Seek Value.

Chick-Fil-A Has Officially Been Dethroned As America’s Top-Rated Fast Food Chain

Restaurant Business |

Jersey Mike’s overtakes Chick-fil-A in one key area

Tasting Table |

America’s Top 2 Full-Service Restaurant Chains Are These Beloved Steakhouses (Sorry, Olive Garden)

Tasting Table |

This Sandwich Chain Just Overthrew Chick-Fil-A As America’s Top-Rated Fast Food In 2026

After 11 Dominant Years, Chick-fil-A Finally Came in Second. Here’s the Strategy That Beat It. There’s an especially good lesson to learn.

Reader's Digest |

Move Over, Chick-fil-A—There’s a New Fast-Food Favorite in Town

Chick-fil-A Was Just Dethroned as America’s Favorite Fast Food Chain for the First Time in 11 Years—Here’s the Restaurant That Won

Popular sandwich chain ends Chick-fil-A’s 11-year run atop fast-food rankings

Fox 2 Detroit | June 18, 2026

Jersey Mike’s dethrones Chick-fil-A as America’s favorite fast-food chain in new ranking

Jersey Mikes tops the 2026 American Customer Satisfaction Index

As Pizza Hut struggles, its parent company decides to offload it

Chick-fil-A loses top spot in fast-food survey. This spot is new No. 1

Cincinati.com |

US has a new top fast food chain and it’s not Chick-fil-A

This popular sandwich chain is the top fast food restaurant in America—beating out Chick-fil-A’s beloved chicken

Jersey Mike’s Edges Chick-fil-A in Restaurant Satisfaction Rankings

Herald-Tribune |

Chick-fil-A no longer top fast food spot. See who reigns now

Jersey Mike’s Overtakes Chick-Fil-A As Highest Rated Fast Food Chain

Consumer Affairs |

Chick-fil-A’s reign is over: Here’s the new king of fast food

This Sandwich Chain Just Ended Chick-fil-A’s 11-Year Reign as America’s Favorite

Jersey Mike’s ends Chick-fil-A’s reign as America’s top fast food chain, survey says

Southern Living |

This Fast Food Chain Just Beat Chick-Fil-A In Customer Service

Chick-fil-A has been dethroned by another chain in top customer satisfaction ratings

Jersey Mike’s earns top customer satisfaction score, edging Chick-fil-A for No. 1

News Nation Now | June 17, 2026

Jersey Mike’s is now ranked above Chick-fil-A for customer satisfaction

Jersey Mike’s Tops Chick-fil-A in Customer Satisfaction

USA Today | June 16, 2026

Chick-fil-A’s reign is over. See who is now the top fast food chain

Jersey Mike’s steals customer satisfaction crown from Chick-fil-A

Chain Store Age |

ACSI: Diners have a new favorite quick service restaurant brand

New York Post |

Which fast-food chain have Americans crowned the new champ? And what fan-favorite lost the throne?

Fast-food giant dethroned as customer study crowns America’s new favorite restaurant chain

ACSI® Restaurant and Food Delivery Study 2026

Press Release Restaurant and Food Delivery Study 2026

MSN | June 15, 2026

Comparing Aldi, Whole Foods, and Kroger in 2026

Digital Today | June 12, 2026

Inflight WiFi satisfaction soars in a year as Starlink adoption shows results

CX Today | June 11, 2026

Inflight Wi-Fi Sucks vs Airline Food – Starlink Might Be Rewriting That Story With This Week’s SpaceX IPO

Artificial Intelligence, Natural Resources: Trust as Infrastructure

Android Headlines |

Samsung Phones Top US Customer Satisfaction Rankings, But Is That Enough?

15 major online retailers, ranked by their real customers

AOL | June 10, 2026

10 best fast-food chains in America, based on customer satisfaction ratings

ACSI® Blog | June 9, 2026

Pricing Pressure and Rising Food Costs Reframe the Restaurant Experience

Beyond the Specs: Why Customer Satisfaction is Samsung’s New Superpower

The Street | June 8, 2026

Chick-fil-A opens restaurant customers can’t eat in

Tasting Table |

9 Chain Restaurants That Diners Say Have Great Customer Service

ACSI® Blog | June 5, 2026

The Battle for the Summer Road Trip Customer Is Heating Up

Blake Morgan | June 2, 2026

Airline Customer Satisfaction Improving, ACSI Data Show

SlashGear | June 1, 2026

ACSI Data Says This Android Phone Brand Has The Highest Customer Satisfaction

The Hearty Soul |

The Most Reliable Vacuum Brands Are Not What You’d Expect

Every major grocery chain in America, ranked by customers

Samsung Beats Apple in AI Smartphone Satisfaction for 2026

For the first time since the iPhone 11, Apple smartphones are no longer at the top of buyers’ lists

VA News | May 28, 2026

Honoring service, supporting families: VRCN partners unite for Memorial Day

American Airlines Jumps Into Race To Offer Starlink Inflight Wi-Fi

Business Korea | May 27, 2026

Samsung Retakes Sole Top Spot in US Satisfaction

Seoul Economic Daily |

Samsung Tops Apple in U.S. Customer Satisfaction

Samsung Edges Ahead Of Apple In US Smartphone Satisfaction Rankings

The Korea Bizwire |

Samsung Tops Apple in U.S. Smartphone Satisfaction Survey

The Elec | May 26, 2026

https://www.thelec.net/news/articleView.html?idxno=10707

Outsource Accelerator |

U.S. customer satisfaction stagnant after 13 years of spend: ACSI

New Survey Says T-Mobile Tops Verizon and AT&T on Customer Satisfaction

Chain Store Age |

Trader Joe’s opening 25 new stores — here are the locations

Samsung Overtakes Apple in 2026 ACSI Smartphone Satisfaction Study

Telecommunications Customers Reprice their Expectations

Mac World | May 21, 2026

Apple’s customer satisfaction drops from top slot for the first time since the iPhone 11

T-Mobile beats Verizon and Samsung edges out Apple in new customer satisfaction report

Samsung overtakes Apple in US customer satisfaction rankings

ACSI: Samsung edges out Apple in cell phone satisfaction, while Apple Watch ties at the top

Samsung outranks Apple in US customer satisfaction once again

Business Today |

Apple iPhone falls behind Samsung Galaxy S series in US customer satisfaction: Report

Sammy Fans | May 20, 2026

Samsung secures top spot in US ACSI customer care report

Samsung Overtakes Apple for Top Smartphone Customer Satisfaction

Android Headlines |

Samsung Leads Apple in US Customer Satisfaction — Here’s the Full Story

Respite Care at a Crossroads: Why Experience, Stability, and Trust Are Now Strategic Imperatives

Android Authority | May 19, 2026

Shockingly, a new report suggests wireless customer satisfaction is at an all-time high

Wireless Carriers and ISPs See Customer Satisfaction Gains

ACSI® Telecommunications, Cell Phone, and Smartwatch Study 2026

Press Release Telecommunications, Cell Phone, and Smartwatch Study 2026

Apple World Today |

Samsung Leads Apple in Cell Satisfaction by One Point in ACSI Study

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