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November 13, 2007
Customer Satisfaction Takes First Dip in Two Years, May Weaken Consumer Spending Growth, According to ACSI
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August 14, 2007
ACSI: Flat Customer Satisfaction Suggests Continued Weak Consumer Spending
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May 15, 2007
Customer Satisfaction Growth Slows, Many Companies Struggle to Keep Up
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February 20, 2007
Consumer Spending Growth Likely to Remain Strong as Customer Satisfaction Hits All-Time High
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November 16, 2006
Customer Satisfaction and Consumer Spending Steady, According to ACSI
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August 15, 2006
ACSI: Consumer Spending May Rise Next Quarter
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ACSI: Consumer Spending May Rise Next Quarter
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February 21, 2006
Customer Satisfactions Continued Rebound Bodes Well for Uncertain Economy
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December 15, 2005
Customer Satisfaction with Federal Government Dips Slightly, According to Latest American Satisfaction Index
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November 15, 2005
Slight Up-Tick in Customer Satisfaction May Not Be Enough to Boost Spending Growth
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August 16, 2005
Six-Month Decline Halted in ACSI
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May 17, 2005
Customer Satisfaction Plummets; Continuing Decline May Signal A Further Economic Slowdown
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February 15, 2005
Customer Satisfaction Plunges; Biggest Decline Since 1997 may Spell Trouble for the EconomyThis press release is available in PDF format.
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November 16, 2004
High Anxiety: Consumers Turn to Chocolate and Cigarettes
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August 24, 2004
Consumers Reluctant to Spend Even Though Their Satisfaction Remains High
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June 4, 2004
Latest Increase in ACSI Bodes Well for the Economy
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February 18, 2004
US Customer Satisfaction Highest Since 1995, Fueling Consumer Demand
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December 15, 2003
Index Says Citizens Have Low Expectations of Government, but Find A lot to Like
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November 19, 2003
Customer Satisfaction Gains Not Enough to Sustain Recent Spending Growth
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May 21, 2003
Customer Satisfaction Rebounds Sharply, in Spite of Slow Economy
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February 18, 2003
Customer Satisfaction Is Down a Bit, but Consumer Spending Should Improve
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December 16, 2002
American Customer Satisfaction Index: Satisfaction with Government Drops Slightly
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November 18, 2002
Customer Satisfaction Is Up, Despite Low Consumer Confidence
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August 19, 2002
American Customer Satisfaction Index 2nd Quarter Report
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May 20, 2002
American Customer Satisfaction Index Releases 1st Quarter Report
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February 19, 2002
American Customer Satisfaction Index Releases Report on Retail, Finance and E-Commerce
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December 17, 2001
Press Release December 2001
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November 19, 2001
Press Release November 2001
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August 20, 2001
Press Release August 2001
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February 20, 2001
Press Release February 2001
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November 27, 2000
Press Release November 2000
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August 21, 2000
Press Release August 2000
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May 15, 2000
Press Release May 2000
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November 22, 1999
Press Release November 1999
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June 7, 1999
Press Release
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May 17, 1999
Press Release May 1999
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February 15, 1999
Press Release February 1999
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