Skip to content November 18, 2008 ACSI: Only Small Dip in Customer Satisfaction Though Economic Problems Abound
Read more August 19, 2008 ACSI: Apple, Google Surge in Customer Satisfaction, American Automakers Fall Further Behind Foreign Competition
Read more May 7, 2008 Customer Satisfaction Halts Slide, Glimmer of Hope for the Economy
Read more May 1, 2008 Credit Union Announcement Industry Benchmark
Read more February 19, 2008 Customer Satisfaction Drops Again and Consumer Spending Likely to Weaken Further, According to ACSI
Read more December 17, 2007 Citizen Satisfaction with Federal Government Lags Private Sector, e-Gov Still a Bright Spot in Federal Services According to ACSI
Read more November 13, 2007 Customer Satisfaction Takes First Dip in Two Years, May Weaken Consumer Spending Growth, According to ACSI
Read more August 14, 2007 ACSI: Flat Customer Satisfaction Suggests Continued Weak Consumer Spending
Read more May 15, 2007 Customer Satisfaction Growth Slows, Many Companies Struggle to Keep Up
Read more February 20, 2007 Consumer Spending Growth Likely to Remain Strong as Customer Satisfaction Hits All-Time High
Read more November 16, 2006 Customer Satisfaction and Consumer Spending Steady, According to ACSI
Read more August 15, 2006 ACSI: Consumer Spending May Rise Next Quarter
Read more ACSI: Consumer Spending May Rise Next Quarter
Read more February 21, 2006 Customer Satisfactions Continued Rebound Bodes Well for Uncertain Economy
Read more December 15, 2005 Customer Satisfaction with Federal Government Dips Slightly, According to Latest American Satisfaction Index
Read more November 15, 2005 Slight Up-Tick in Customer Satisfaction May Not Be Enough to Boost Spending Growth
Read more August 16, 2005 Six-Month Decline Halted in ACSI
Read more May 17, 2005 Customer Satisfaction Plummets; Continuing Decline May Signal A Further Economic Slowdown
Read more February 15, 2005 Customer Satisfaction Plunges; Biggest Decline Since 1997 may Spell Trouble for the EconomyThis press release is available in PDF format.
Read more November 16, 2004 High Anxiety: Consumers Turn to Chocolate and Cigarettes
Read more August 24, 2004 Consumers Reluctant to Spend Even Though Their Satisfaction Remains High
Read more June 4, 2004 Latest Increase in ACSI Bodes Well for the Economy
Read more February 18, 2004 US Customer Satisfaction Highest Since 1995, Fueling Consumer Demand
Read more December 15, 2003 Index Says Citizens Have Low Expectations of Government, but Find A lot to Like
Read more November 19, 2003 Customer Satisfaction Gains Not Enough to Sustain Recent Spending Growth
Read more May 21, 2003 Customer Satisfaction Rebounds Sharply, in Spite of Slow Economy
Read more February 18, 2003 Customer Satisfaction Is Down a Bit, but Consumer Spending Should Improve
Read more December 16, 2002 American Customer Satisfaction Index: Satisfaction with Government Drops Slightly
Read more November 18, 2002 Customer Satisfaction Is Up, Despite Low Consumer Confidence
Read more August 19, 2002 American Customer Satisfaction Index 2nd Quarter Report
Read more May 20, 2002 American Customer Satisfaction Index Releases 1st Quarter Report
Read more February 19, 2002 American Customer Satisfaction Index Releases Report on Retail, Finance and E-Commerce
Read more December 17, 2001 Press Release December 2001
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