Skip to content The Oregonian | March 3, 2026 Walmart isn’t the cheapest grocery store, new report finds. See which store is
Read more Supermarket News | Publix takes aim at Kroger while hitting most targets in Q4
Read more ACSI® Blog | Every Return Tells a Story Retailers Should Be Reading
Read more CNET | February 27, 2026 The FCC Just Approved Charter’s $34.5B Cox Purchase. Here’s What It Means for 37M Customers
Read more AOL | February 26, 2026 Sheetz Vs Wawa: Which Chain Has The Best Made-To-Order Food?
Read more Retail Wire | Are Current Staffing Levels Harming Customer Service and Store Standards?
Read more CU Today | February 25, 2026 ACSI 2026: Banks Extend Satisfaction Lead Over Credit Unions As Digital Edge Widens
Read more American Banker | February 24, 2026 Superregional banks slip on customer satisfaction: Report
Read more The Modern Customer Podcast | What the American Customer Satisfaction Index Reveals About 2026
Read more ACSI® Finance Study 2026
Read more Press Release Finance Study 2026
Read more Gallup | February 23, 2026 Is Staffing Eroding Customer Experience?
Read more USA Today | Survey reveals best and worst grocery stores in the US. See list.
Read more Food & Wine | February 22, 2026 America’s Top-Rated Grocery Store, According to 31,000 Customers
Read more Cult of Mac | February 20, 2026 An affordable MacBook? Here’s what the rumors say.
Read more CX Dive | February 18, 2026 Stagnating US customer satisfaction is a ‘warning sign’
Read more The Street | February 17, 2026 McDonald’s unveils 2026 menu as sales rebound
Read more Progressive Grocer | Save A Lot Unveils New Deli in Upstate New York Store
Read more ACSI® Blog | The Shrinking Distance Between the Best and the Rest
Read more Progressive Grocer | Where Is Trader Joe’s Heading to Next?
Read more Eat SCV | February 14, 2026 Chick-fil-A again leads U.S. fast-food satisfaction: what keeps customers returning
Read more WhatNow | February 13, 2026 This California-Based Neighbourhood Grocery Chain Named America’s Best
Read more Mass Market Retailers | Save A Lot shows biggest customer satisfaction gain in recent national study
Read more Southern Living | February 12, 2026 This Grocery Chain Just Beat Publix For The Top Spot In America
Read more KYW News Radio | Sheetz opens first store in the Philly suburbs — across the street from a Wawa
Read more Martha Stewart | February 11, 2026 This Is the Best Grocery Store in the US, According to 30,000 Shoppers
Read more Real Simple | 200,000 Shoppers Just Picked Their Favorite Supermarket—and a Familiar Name Is Back on Top
Read more Chain Store Age | February 10, 2026 Customer satisfaction is flat; wave of ‘pent-up customer defection’ building
Read more Fox 5 DC | Trader Joe’s is America’s favorite supermarket, but other chains won in the Northeast
Read more Press Release National ACSI Q4 2025
Read more MSN | February 9, 2026 9 Fast Food Chains Using Higher-Quality Meat, Food Experts Say
Read more New York Post | February 5, 2026 Trader Joe’s crowned ‘the new Sephora’ — here are the best beauty dupes for budget buyers
Read more VA | News | VA sets new record for customer satisfaction in memorial services
Read more NextGov | VA’s National Cemetery Administration earns top customer satisfaction scores
Read more Better Homes & Gardens | February 4, 2026 This Beloved Supermarket Was Named America’s Favorite for 2026—Here’s How the Rest Stack Up
Read more New York Post | Trader Joe’s edges out Publix, Costco as America’s new favorite supermarket
Read more Yahoo! Finance | Trader Joe’s now No. 1 in grocery store satisfaction. Here’s why
Read more Independent | America has a new favorite grocery store and it’s not Publix or Costco
Read more ACSI® Blog | Retailers Race in a Stormy Holiday CX Environment
Read more Entrepreneur | February 2, 2026 This Is Now America’s Most-Loved Grocery Store, Beating Publix
Read more Yahoo! Finance | Report: Wegmans slips in customer satisfaction as value-focused shoppers reshape retail
Read more ACSI® Blog | What Gen Z NFL Fans Actually Value
Read more Press Release NFL Fan Satisfaction Scores Lower Than Any Industry ACSI Measures
Read more SGB Executive | EXEC: Survey Finds the NFL Grades Worse than the USPS in Customer Satisfaction
Read more Good Housekeeping | January 31, 2026 This Is America’s Favorite Supermarket, According to 30,000 Shoppers
Read more The Hill | January 30, 2026 US has new favorite grocery store, data shows: Trader Joe’s
Read more Patch | Publix No Longer Top Grocer In U.S., Consumer Index Report Says
Read more Supermarket News | Trader Joe’s surpasses Publix in customer satisfaction ranking
Read more Yahoo | Move over Publix! New survey finds this grocery store is not top in US
Read more FoxBusiness | Grocery store edges out Publix as America’s favorite
Read more StoreBrands | January 29, 2026 Trader Joe’s Overtakes Publix as Top-Ranked Grocer in 2026 ACSI Study
Read more ACSI® Blog | Celebrating Federal Employees and Recognizing the Path Ahead
Read more Progressive Grover | January 28, 2026 Trader Joe’s Dethrones Publix in Supermarket Customer Satisfaction Rankings
Read more The Takeout | Publix Was Just Dethroned As America’s Top Grocery Store By This Iconic Chain
Read more MacTech | January 27, 2026 Apple Store rankings rise 4% to 79 in ACSI Retail and Consumer Shipping Study
Read more CX Dive | Customer satisfaction with online retail stabilizes
Read more NJ.com | These 3 companies just earned the highest score in customer satisfaction: Can you guess the brands?
Read more Click on Orlando | REPORT: Publix is no longer Florida’s top grocer. Here’s who took No. 1
Read more ACSI® Retail and Consumer Shipping Study 2026
Read more Press Release Retail and Consumer Shipping Study 2026
Read more ACSI® Blog | January 21, 2026 From Family to Facility: Navigating the New Senior Care Landscape
Read more SlashGear | THESE ARE SOME OF THE MOST RELIABLE USED LAPTOP BRANDS YOU CAN BUY
Read more The Intuitive Customer Podcast | January 20, 2026 Uncomfortable Truth: The Focus on Customer Experience Hasn’t Paid Off, Why? (Podcast Episode)
Read more Government Executive | January 15, 2026 Let’s play a drinking game
Read more Chosun Biz | January 11, 2026 Samsung targets U.S. market with AI appliances showcased at Best Buy
Read more Chain Store Age | January 5, 2026 Chick-fil-A ‘Newstalgia’ campaign includes new menu items, sweepstakes
Read more Convenience Store News | December 18, 2025 Reinvention, Not Routine, Will Define C-store Success in 2026
Read more BGR | December 14, 2025 This Is Considered The Best Major Smart TV Brand In Terms Of Customer Satisfaction
Read more Mashed | Shopping Appliances? Customers Say This Is The Most Reliable Fridge Brand Of 2025
Read more Detriot Free Press | December 9, 2025 Chick-fil-A Ann Arbor location to open Dec. 12: How restaurant is different
Read more Destination CRM | December 8, 2025 Government Service Highs and Lows
Read more Motor Illustrated | The 10 brands with the highest customer satisfaction in 2025
Read more Slash Gear | December 7, 2025 This Is Considered the Best Vacuum Cleaner Brand by Customer Satisfaction
Read more US News | December 1, 2025 Credit Union vs. a Bank
Read more Federal News Network | November 26, 2025 Customer satisfaction with federal benefits and services sees a two-decade high
Read more BGR | November 23, 2025 This Is The Best Cheap TV Brand According To Customer Satisfaction
Read more SlashGear | November 22, 2025 This Is Considered the Best Major PC Brand in Terms of Customer Satisfaction
Read more ACSI® Blog | November 20, 2025 The Hidden Cost of Simplifying Customer Data
Read more FedWeek | Pre-Shutdown Survey Shows Tech Boosting Satisfaction with Government Services
Read more Carrier Management | November 19, 2025 Amid Higher Costs, Changing Customer Expectations P/C Insurer Rankings Down Overall
Read more TheTruthAboutCars.com | How Long Is This Sustainable?
Read more FEDSCOOP | November 18, 2025 Government services, tech earn high marks from public in pre-shutdown survey
Read more Press Release Federal Government Study 2025
Read more ACSI® Federal Government Study 2025
Read more CX Dive | November 14, 2025 Stagnant customer satisfaction offers warning to business, ACSI says
Read more November 13, 2025 Press Release National ACSI Q3 2025
Read more Travel Weekly | November 12, 2025 How airlines can cope with the threat of digital disasters
Read more ACSI® Blog | November 11, 2025 The Longest Federal Government Shutdown in History: How Americans Are Feeling the Impact
Read more Slashgear | October 31, 2025 This Is Considered the Best Online Retailer in Terms of Customer Satisfaction
Read more DBusiness | October 28, 2025 Report: Detroit’s Rocket Leads Mortgage Lenders in Customer Satisfaction
Read more Consumer Affairs | ACSI report reveals the best and worst mortgage lenders for customer satisfaction
Read more National Mortgage Professional | ACSI Survey Ranks Rocket Mortgage Top Lender
Read more Press Release Mortgage and Insurance Study 2025
Read more ACSI® Insurance and Mortgage Lenders Study 2025
Read more TV Tech | October 22, 2025 HBO Max Increases Prices for All Tiers
Read more Allrecipes | This Unexpected Chain Was Just Named the Best Convenience Store in the U.S.
Read more SlashGear | October 21, 2025 This Is Considered The Best Major TV Brand In Terms Of Customer Satisfaction
Read more ACSI® Blog | Value and Convenience Define the 2025 Holiday Retail Season
Read more Chowhound | October 20, 2025 This Fast Food Chain Has Some Of The Best Customer Service, According To Reviews
Read more Yahoo | This Gas Station Is Officially The Best US Convenience Store (And No, It’s Not Buc-Ee’s)
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